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6 Things You Need to Know When Collecting Your Customer Feedback

Most of the restaurants are using QR code which setup on the table to receive timely feedback from theirs customers. In my research, I found that there are several points that most restaurants has missed out. I would like to share my findings and hopefully this could help restaurant’s owner to improve the way to display the QR code in order to receive more valuable feedback from customers. So, let me share with you the 6 important things that you need to know when you design your customer survey form and what needs to be done before you implement it in your shop. 1. Control The Questions Usually, we will set a lot of questions in the customer survey form to collect as much information as possible, but this will create a burden for the customers as they don’t want to spend a lot of leisure time in answering the “heavy tasks” like an exam. When it comes to designing the questions, we need to hold a key point. Do we need to collect customer data such as their name, mar
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E-Voucher - Not Only Voucher

In the past two months. Autobot team was working hard to complete the new module e-voucher. Let's celebrate the completion of the feature. With our creativity and our research in human behaviour, adding with fantastic design. The e-voucher module that we created will make your customer really want to roll in and participate. We know the voucher is the way to build your loyalty customer but the traditional voucher bring complexity in which you need to get a designer to design a voucher and print the voucher. After this you might facing the problem in handling the voucher distribution. Usually printing hundred or thousand copied of voucher and distribute to all of our customers take time but most of the time we even cannot finish the distribution of the voucher when the promotion has changed or ended. The customer who receive the voucher maybe not use it for the reason they forget where they keep it or they din't realise the expired date of the voucher. Then the voucher is wast

WhatsApp Blasting System like No Other (Malaysia Number #1)

WhatsApp blasting like no others! With the combination of cloud, physical machine and the station setup. You can now sending WhatsApp message in bulk, in a few of clicks in Autobot. You can even schedule your message and send it while you go off for a vacation, boss!. It support picture file (jpg, png, gif), and the text with the combination of emoji. 👋💰🤚😯🐯🏠😡 Not only this. As a business owner or customer service department. You always hope to receive the feedback from your customers. Now you can read the message that customers reply to you in your smartphone. This is not only use for marketing and promotion but useful for customer service & feedback. Click here  to read more about E-Voucher in our website.

Avoid the Email SPAM 'Words'

Writing the subject lines for your emails can be one of the most stressful steps of email marketing. Is it engaging? Too short? Too long? Too boring? Will people click 'delete' because of it? Or will they open it? Will it even get to them, or will it trigger SPAM filters? It's the last of these concerns that we're here to help with today. SPAM filters can be triggered for a variety of reasons, causing your email to skip recipients' inboxes and land straight in their SPAM box. One of easiest ways to avoid SPAM filters is by carefully choosing the words you use in your email's subject line. Trigger words are known to cause problems and increase the chances of your email getting caught in a SPAM trap. By avoiding these words in your email subject lines, you can dramatically increase your chances of getting beyond SPAM filters. Email Spam Words to Avoid Commerce   AS SEEN ON BUY BUY DIRECT Buying judgments Clearance Order Order status Orders shipped